Here is a list of some FAQs
When will you be opening:
We will open mid April 2023.
What will change this year ?
We will follow guidelines for our profession regarding hygiene and safety measures which we put in place in 2020 and our biggest change improving the offer self-catering private kitchens to most units, now all rooms have kitchens and the only shared one is for Burlat and Montmorency with a fridge for each room so quite easy to share.
Cleaning products:
Coronavirus efficient antiviral cleaning products
Masks:
Our staff and Eric and I will wear masks when we are in contact with guests, during all cleaning procedures and meal preparation. Outside and well distanced masks won’t be necessary. We will be asking guests to bring their own masks for when necessary.
gloves:
Gloves will be worn by ourselves and our staff for cleaning and food contact.
Hydroalcoolique gel:
There will be a supply of gel in each room but we do insist that hand washing with soap is a priority.
Breakfasts:
We are maintaining good, varied breakfasts using local fruits and produce. We’re not providing a buffet yet, a full breakfast will be served on trays or in basket. Local cheeses, homemade jams and the usual croissants and fresh breads...
Evening meals:
Have been a great success over the years and we continue to offer evening meals from time to time, each couple or family with their own table. Being flexible is important to us and to our guests.
Sheets and laundry:
All the mattress and pillow protection slips are taken off at each departure. We have always done this even for one-night stays so nothing really new here . The sheets, bathmats and towels are supplied by an industrial laundry, Elis. They disinfect all laundry and wash at a high temperature. This is delivered weekly
Towels:
We shall continue to supply bath towels for your room but we will no longer be supplying pool towels and will request that you bring your own. Pool towels can be hired if necessary if you forget to bring your own.This worked really well last year and in a way was easier for us too.
Cleaning to rooms:
Used linens and towels never meet with clean. This is normal practise. The room is cleared of its used linens and bins and then gets a good airing and a disinfectant spray is used. After a good couple of hours and only then is the room cleaned and the clean laundry brought in to finish preparing for your arrival. We bought ozone air cleaning machines last year and will continue to use those too.
Baby cots:
We won’t be providing baby cots this year but you can bring your own.
Pool:
A shower before your dip with soap and a foot bath have become the norm, we were not insistent on this before. We’ll give you a pool lounger for your stay and ask you not to use any others.
Bar:
TThe inside bar is open too and we have added a tv and the comfy sofas are a nice place to read and relax, cleaned regularly with a coffee machine on the bar where you can help yourself to a cup of fresh coffee. Access to the wine cellar and mini shop for wines, soft drinks and other goodies such as the home made jams, local lavender honey and olive oil. An automatic gel distributer is at the entrance to the bar, masks and a gel are required to enter the bar.